How to Create Categories

Categories can be used to keep your information organized. Not only do they provide your users with organized information, but they designate where your data will appear within your mobile app.


IMPORTANT: Creating a category does not always automatically sync the information in the CMS to your mobile app. There might be additional steps that need to be taken from the Aloompa team before you can see your information in your app. If you are not seeing it in your app after clicking 'Publish', please reach out to clientsupport@aloompa.com and inform them that you have added a new category. You will need to provide the following:


  • Number of categories added
  • Category Name(s)
  • Where in the app the information is intended to display


STEP 1: Navigate to the CMS and select the 'Event Data' section. Scroll down the left hand menu and select 'Categories'. Select 'Create New Category +' in the upper right hand corner.

STEP 2: Give your category a name. The name should be general and serve as the name of your group of information. For example, if you are wanting to organize all of your food vendors on site, you might create a general category titled 'Food.' If you wanted to break down the food vendors even further, you could create a category titled 'Vegan' to showcase all of the vegan food vendors on site at my event. Keep in mind that the category name is visible to users for specific categories, so it's important to name them something helpful to both your team and your users.



STEP 3: Select a category type from the drop down menu. The category type is directly linking a functionality to your category. It's important to select a category type that will best serve your information and how it's displayed to your users.

  • MIXED - This functionality is not currently available. Please do not select this as an option when creating categories.
  • ARTICLE - Create a category for your news or blog articles. Examples of Article categories can include 'Past News,' 'Recent News,' etc.
  • EVENT - Create a category for your schedule of events. Examples of Event categories can be 'Anime', 'Rap', 'Wine Tasting,' 'Panels,' etc.
  • FAQ - Create a category for your FAQs. Examples of FAQ categories could be 'Ticketing,' 'Emergencies,' 'Basic Information,' etc.
  • PERFORMER - Create a category for your performers. Examples of Performer categories could be 'Guest Speakers,' 'Musical Performers,' 'Cowboys,' 'Pilots,' etc.
  • PLACE - Create a category for your places. Examples of Place categories could be 'Food & Drink,' 'Transportation,' 'Experiences,' 'Hotels,' 'Around the Town,' etc.
  • PARTNER - Create a category for your Partners. This name is not visible to users, so it's okay to name it something recognizable by your team.
  • SAVED PIN - Create a category of saved pins. Examples of Saved Pins could be 'Parking', etc.
  • BANNER - Create a category for your Banners. This name is not visible to users, so it's okay to name it something recognizable by your team.

STEP 4: Save your category to the CMS. After you have saved your category, click 'Publish.' If your category requires no further action, you should see your information populate in your mobile app. If you are not seeing your data populate in your app, proceed to step 5 to reach out to Aloompa's Client Support team.


STEP 5: If you not seeing your data in your app, please send an email to clientsupport@aloompa.com and include the following.


Subject: Sync Categories to the [App Name] Mobile App

Information Needed:

  • Number of categories added
  • Category Name(s)
  • Where in the app the information is intended to display
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us