Using the “Use Device ID” Option for Webview Screens

When creating a Webview screen in the CMS, you’ll see a checkbox labeled “Use Device ID.”

If enabled, this option automatically appends each user’s unique device ID to the end of the URL you enter — for example:

https://test.website.com/test/test?id=C5637158-DB5B-4C17-BACE-BA21C12F8CA6

If left unchecked, the Webview loads normally without any ID added:

https://test.website.com/test/test

What This Does

This feature allows external websites (such as ticketing, rewards, or sponsor platforms) to recognize and personalize content for each individual using your mobile app.

By passing the device ID, your external developer can identify the user’s specific app installation — helping them deliver content that’s unique to that attendee. It also helps the external system understand which event app or environment the user is coming from, allowing for event-specific personalization, analytics, or session tracking.

Benefits

• Personalized experiences: Enables user-specific web content such as tickets, offers, or progress tracking.
• Event context: Lets the website developer know users accessed the website via the mobile app.
• Seamless integration: Reduces the need for additional logins or manual user identification.
• Flexible control: You can toggle this option on or off per Webview screen directly in the CMS.